Store Policy
Customer Care
At Ela Arts, our priority is ensuring our customers are happy with their purchase. We pride ourselves on fast production and safe delivery of our quality products. We are committed to providing exceptional customer care and will do everything we can to ensure your experience with us is a positive one. We appreciate your business and look forward to serving you again in the future.
Privacy & Safety
Protecting your privacy and safety is our highest priority at Ela Arts. We want you to feel confident that your personal information is safe and secure when you shop with us. We do not collect payment details and take all necessary measures to keep your personal information protected. You can trust us with your information and have a worry-free shopping experience.
Return Policy
We take pride in the quality and craftsmanship of our products at Ela Arts. If for any reason you are not satisfied with your purchase, please review our return policy. Books can be returned within 5 days of purchase, provided they are undamaged. Unfortunately, we cannot accept returns for gift bags, cards, or digital products. We are here to assist you with your returns. Please note that shipping costs are non-refundable and return shipping costs are the responsibility of the customer. If you have any questions or concerns, please do not hesitate to contact us. Thank you for choosing Ela Arts for your book, card, and gift shop needs.
Payment Methods
- Credit / Debit Cards